Hyster enjoys a different relationship with our customers. We attempt to produce complete client satisfaction created through world class manufacturing. Our objective is to foresee the needs of each and every client in addition to address them with lift trucks that provide the value, the performance and the reliability which they really demand.
Hyster fully believes in starting with the customer. The company performs annual focus groups and provides on-going voice of customer research which is conducted both on-line and in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machinery are subjected to virtual, physical and environmental tests, so as to guarantee the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests take place in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality Each and Every Time
Hyster utilizes an integrated MES or Manufacturing Execution System to initiate quality from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like for example part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold each and every employee accountable for constant quality, along with the 5s workplace organization in place to help us accomplish it.
Hyster provides a range of high quality features as standard with all our products. By remaining dedicated to our focus on both quality and safety, and by being innovative from start to finish, we provide several of the best material handling machinery on the market. These are just a few of the reasons why the corporation has become a leader in the industry.